Tina Turner Live in Concert

Banner 2 Banner 1 go!

Privacy Policy

Effective Date: May 1, 2008

General Overview

This website, located at www.TinaTurnerLive.com (the "Site"), is owned and operated by AEG Live LLC (together with its parent company and subsidiaries, "AEG Live" "we" or "us"). AEG Live and TinaTurnerLive.com is committed to protecting your privacy. We use the information we collect about you to facilitate commercial transactions and to provide you with a more personalized experience. We have created this Privacy Policy in order to demonstrate our firm commitment to protecting the privacy of all of our customers and visitors. The following Privacy Policy discloses the information-gathering and dissemination practices and policies of AEG Live and TinaTurnerLive.com.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information that we collect from you while you are visiting the Site via the Internet or through mobile technology. For some services, we either collect and transfer personally identifiable information to a service provider you have selected, or you may visit other merchants through links on the Site who may collect and use your personally identifiable information. We encourage you to ask questions and to be very cautious before you disclose your personally identifiable information to others.

Please read the following to learn more about our data collection policies and practices.

  1. Types of Information that May Be Collected
  2. How Personally Identifiable Information is Collected
  3. How We Use the Personally Identifiable Information We Collect
  4. With Whom the Personally Identifiable Information May Be Shared
  5. Choices You Have About AEG Live and TinaTurnerLive.com Collecting, Using, and Sharing Your Personally Identifiable Information
  6. Security Precautions in Place to Protect Against the Loss, Misuse, or Alteration of Your Personally Identifiable Information
  7. Chat Rooms, Forums, and Message Boards
  8. Links to Other Websites
  9. A Special Note for Parents Concerning Privacy
  10. Limitation of Liability
  11. Notification of Changes and Acceptance of the Privacy Policy
  12. Correcting and Updating Personally Identifiable Information
  13. Whom to Contact with Questions or Concerns About this Privacy Policy

  1. Types of Information that May Be Collected

    The personally identifiable information ("PII") we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain PII. Specific details may include, but are not limited to the following and may be subject to change:

    • In the case of contests, promotions, and/or newsletter registrations, we require all users and/or customers wishing to participate in any of our contests, drawings, sweepstakes, promotions, or newsletters to complete a registration form. During this registration process we collect certain PII which you affirmatively supply including, your first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, sweepstakes, and/or promotions may be required to provide additional PII such as a shipping address, telephone number and social security number.

    • In the case of product and/or service purchases, in order to complete the purchase of a product and/or service, an online credit card transaction is required. During this process we collect certain PII which you affirmatively supply including, your first and last name, first and last name of the credit card owner, credit card billing address, credit card number, credit card expiration date, customer's shipping address, phone number, and email address.

    • If you send us personal correspondence, such as emails, texts or letters, it is not covered by this Privacy Policy and we may collect such information into a file specific to you.

  2. How Personally Identifiable Information is Collected

    We may collect PII from you in several different areas on the Site or through mobile technology, including but not limited to those described below:

    • Registration

      You may be asked first to complete a registration form and provide PII; you may also be asked to choose a user ID and password in order to take advantage of certain features we may choose to offer, including, but not limited to, newsletters, text alerts, contests, forums, fantasy or other subscription based services.

    • Newsletters, Emails and Text Alerts

      We may offer free newsletters via email, email and text alerts and other communications to share information with you about the Site, about upcoming events, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive such information either by registering for a particular communication or in conjunction with a special feature or membership for which you have registered. You may opt-out of getting such communications by following the instructions provided on the Site or in the designated area of such communications.

    • Contests or Sweepstakes

      We may operate contests and sweepstakes which require users wishing to participate to complete a registration form. Your PII may be used to contact you for winner notification, prize delivery confirmation or other related purposes. We may publicly post some of your information, such as your name and location, on the Site, such as on a winner’s page, in the event you win a contest or sweepstakes. Please not enter any contest or sweepstakes if you are not comfortable with having such information posted. In some instances, a third party advertiser or sponsor may operate or host a contest or sweepstakes on the Site or in conjunction with us, and collect your PII. In those cases, where we are not the operator or host of the contest or sweepstakes, we have no control over the information collected and accordingly urge you to review the advertiser's or sponsor's privacy policy applicable to the contest or sweepstakes before participating.

    • Surveys or Voting

      From time-to-time we may request PII from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.

    • Cookies

      As with many websites, the Site uses standard technology called "cookies," which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Site. Cookies may also allow the Site to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies. We do not consider cookies PII.

    • IP Addresses and Click-stream Data

      We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address. Click-stream data is information collected by our computers when you request Web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-PII. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.

    • Transaction Information

      If you order any information from the Site, buy any of our products or subscribe for any of the services offered on the Site or via mobile technology, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.

    • Fantasy Games

      When you register to play fantasy games, you may be asked to provide PII.

    • Email to a Friend

      If an "email to a friend" feature is available on the Site and you use it to forward certain items posted on this Site by email to other parties, we will request certain information such as your name, your email address and the recipient’s name and email address so that we may facilitate the sending of the email. In addition, your name and email address will, of course, be disclosed to the recipient of the email. Such information may remain stored in our systems however we do not knowingly share such information with third parties.

  3. How We Use the Personally Identifiable Information We Collect

    We use PII about our customers internally to improve our marketing and promotional efforts, to statistically analyze user usage, to improve our content and product offerings and to customize content and layout. We believe these uses allow us to improve the content we provide and provide better service to our customers.

    We may occasionally use a customer's email address and, in some situations mailing address or phone number, to contact a customer regarding administrative matters or notices.

    Pursuant to direct contact from an individual or entity, we may store and use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

  4. With Whom the Personally Identifiable Information May Be Shared

    The PII we collect may be accessed by a variety of parties, depending upon the project for which the information was originally collected, the terms of that engagement, and the policies into or out of which the consumer has opted. From time to time, we may send you offers from AEG Live and TinaTurnerLive.com, its affiliated properties, and our promotional partners based on the information you have provided us. In addition, we may provide PII we collect about you with third parties regarding promotions, sweepstakes and other opportunities / offers. AEG Live and TinaTurnerLive.com uses commercially reasonable efforts to confirm that these third parties take appropriate data security and confidentiality measures. Under exigent circumstances that we deem appropriate (i.e., user safety), we may provide information we collect to third parties.

    While we believe this disclosure of your PII will result in opportunities that may be of interest to you, you have the right to tell us not to give your information to any third party. If you want AEG Live and TinaTurnerLive.com to keep all of your PII \ we have collected confidential and not share it with any third party, please either email us or mail your written request to:

    AEG Live and TinaTurnerLive.com LLC
    Internet Privacy Policy
    1100 South Flower St. Suite 3200
    Los Angeles, CA 90015

    or email: support@aeglive.com

    Your request must include your name, email address, mailing address and must be signed (signature only required for written request sent by regular mail). We make commercially reasonable efforts to fulfill your request within 10 days, but we ask that you bear with us, as some requests may take up to six weeks to process. After your request has been fulfilled, the only disclosures we will make are those required by law or in exigent circumstances that we deem appropriate. Please be aware, however, that you may not receive important communications regarding AEG sponsored events.

  5. Choices You have About AEG Live and TinaTurnerLive.com Collecting, Using, and Sharing Your Personally Identifiable Information

    It is possible for you to use much of the Site without giving us any PII. When you do register with us or give us PII, you will have an opportunity at the time we collect your PII to limit communications from AEG Live and TinaTurnerLive.com and from our third-party partners. You can request at any time that AEG Live and TinaTurnerLive.com not send future communications to you either by unsubscribing from the communication or by contacting us at support@aeglive.com. Also, as mentioned above, there are ways to limit the information collected through technology although some of the Site’s features won't work if you decide to do this.

  6. Security Precautions in Place to Protect Against the Loss, Misuse, or Alteration of Your Personally Identifiable Information

    We use commercially reasonable efforts to safeguard the confidentiality of your PII. However, please keep in mind that "perfect security" does not exist.

  7. Chat Rooms, Forums, and Message Boards

    We may make chat rooms, forums and message boards available to users. You are not required to provide any PII when using these areas but you may choose to do so. If you provide PII, it will be publicly available and you may receive unsolicited communications from other parties. AEG Live and TinaTurnerLive.com cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose PII in these areas.

  8. Links to Other Websites

    You should be aware that when you are on the Site you could be directed to other sites beyond our control. For example, if you "click" on a banner advertisement, the "click" may take you off the Site onto a different website. This includes links from advertisers, sponsors and partners that may use the Site's logo as part of a co-branding agreement. These other websites may send their own cookies to you, independently collect data or solicit PII and may or may not have their own published privacy policies. If you visit a website that is linked to the Site, you should consult that website's privacy policy before providing any PII. THIS PRIVACY POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

  9. A Special Note for Parents Concerning Privacy

    This site is intended only for users 13 years of age and older. We make commercially reasonable efforts to exclude those under 13 from attempting to register on this site. If you are a parent or guardian of a user under the age of 13, and you believe that information is being sent to that user, please contact our compliance manager at internetpolicy@AEG-la.com for more information about how that information can be removed.

    We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA):
    http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html

  10. Limitation of Liability

    By providing us with any PII you expressly and unconditionally release and hold harmless Anschutz Entertainment Group, Inc., AEG Live and TinaTurnerLive.com LLC, and its subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected PII. In addition, while AEG takes efforts to ensure the proper and appropriate use of AEG data provided by AEG to third party companies, promotional partners or vendors, AEG is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected PII by AEG or the above-mentioned non-AEG entities.

  11. Notification of Changes and Acceptance of the Privacy Policy; Governing Law

    By using this Site, you signify your agreement to the terms of our Privacy Policy. AEG Live and TinaTurnerLive.com may change this policy from time to time. If so, any such changes will be posted on this page, so that AEG Live and TinaTurnerLive.com may keep its users informed of its information collection practices. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy. Your continued use of the Site shall constitute your acceptance of such revised Privacy Policy.

    California has passed legislation requiring certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. That legislation requires any business that discloses a customer's PII to any third party for direct marketing purposes to provide the customer a method for obtaining the names, addresses and certain other specified details of anyone who might have received that PII. If you are a California resident you may request this information from us by writing to AEG Live LLC, 1100 South Flower St. Suite 3200, Los Angeles, CA 90015 Attention: California Privacy Rights or by sending an e-mail to internetpolicy@AEG-la.com. We are not obligated to respond to more than one such request from you per calendar year.

    This Site and information provided to you is governed by and operated in accordance with the laws of the United States of America ("USA"). AEG Live and TinaTurnerLive.com makes no representation that this Site or the information provided to you is governed by or operated in accordance with the laws of other nations, or that this Site, any part thereof or any information provided to you is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk and are responsible for complying with all local laws, rules and regulations. By using this Site and submitting any information, visitors from outside the USA acknowledge this Site is subject to USA law, consent to the transfer of information to the USA, and waive any claims that may arise under their own national laws.

  12. Correcting and Updating Your Personally Identifiable Information

    If your PII changes, or if you no longer wish to receive communications from us, you should make changes to your password protected registered user profile on the Site, respond to an opt-out message in an email or text, or email us at internetpolicy@AEG-la.com. Please note that to the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably practicable, however that information may remain stored indefinitely in our back-up and archival records. Any information that is stored in aggregate ("headless") form that may have been excerpted from is not considered PII and will not be updated or changed pursuant to a request from you.

  13. Whom to Contact with Questions or Concerns About this Privacy Policy

    If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact AEG Live and TinaTurnerLive.com by sending a letter to:

    Attn: Privacy Policy
    AEG Live, LLC
    1100 South Flower St. Suite 3200
    Los Angeles, CA 90015

    You may also contact us by e-mail at support@aeglive.com